Effective Date: 15 August 2025
Because our products are digital and instantly delivered, we follow a strict no-refund policy after purchase.
1. No Refund Policy
All sales are final once:
- The payment has been processed.
- The product download link has been provided.
Refunds will not be issued for:
- Change of mind.
- Purchasing the wrong product.
- Failure to read product descriptions or requirements.
- Compatibility issues caused by outdated software/hardware.
2. Exceptional Refund Cases
We will consider refunds only if:
- The file is corrupted or incomplete, and a working replacement cannot be provided.
- A duplicate payment occurred by mistake.
3. Exchange Policy
Since these are digital files, we cannot offer exchanges. However, if there is a problem with your file, our team will send you a corrected version as quickly as possible.
4. Support for Issues
If you encounter problems:
- Email alexhunk2022@gmail.com within 7 days of purchase.
- Provide your order number, product name, and a clear explanation of the issue.
- We will investigate and respond within 48 hours.
5. Customer Responsibility
Please ensure:
- You have the required software/hardware before purchase.
- You have read the product description carefully.
- You have a stable internet connection to download the product.